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UT Health Pittsburg receives five stars for patient experience

Pittsburg, Texas (September 18, 2020) — UT Health Pittsburg received the top grade for patient experience according to the Centers for Medicare and Medicaid Services.

Of almost 3,500 hospitals nationwide that received a star rating, UT Health Pittsburg was one of only 266 hospitals to receive the highest rating — five stars.

Ratings are derived from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, which is administered to a random sample of adult patients across all types of medical conditions after they are discharged from the hospital. Surveys are not restricted to Medicare beneficiaries.

HCAHPS summary star ratings are calculated using 10 publicly reported topic-specific measures and one summary rating that aggregates all topics into a single star measure.

About UT Health East Texas

UT Health East Texas provides care to thousands of patients each year through an extensive regional network that includes 10 hospitals, more than 50 clinics, the Olympic Plaza Tower, 13 regional rehabilitation facilities, two freestanding emergency centers, regional home health services covering 41 counties, an EMS fleet of more than 50 ambulances and four helicopters, and a comprehensive seven-trauma center care network, including the region’s only Level 1 trauma facility.

As a partner with The University of Texas System, UT Health East Texas is uniquely positioned to provide patients with access to leading-edge research and clinical therapies while training and educating the next generation of physicians and other health professionals. The nationally recognized UT System also includes UT MD Anderson Cancer Center in Houston, UT Southwestern Medical Center in Dallas, as well as three other major university medical centers located throughout the state.